Instant Work Office Terms of Service

Acceptance

Clickwrap and legally relevant actions

The standard account-creation interface requires the user to affirmatively accept the displayed legal terms before it submits the account profile. Checkout, proposal acceptance, cancellation, and other legally significant workflows may present additional terms or confirmation steps appropriate to that action.

Acceptance and other legally relevant actions may be retained with account, billing, workflow, support, and audit history. Depending on the workflow, the retained information may include the account identifier, action taken, page path, timestamp, associated policy-version references, payment-policy reference, IP-derived security metadata, browser/user-agent details, and related workflow identifiers. These records help preserve consent context, billing context, fraud review, support history, and dispute evidence.

Document versions

Legal document versioning

The Terms of Service and Privacy, Security, and Data Notice pages display an effective date and primary policy version identifier. Signup, billing, and other workflows may also associate refund, cancellation, arbitration, accessibility, cookie, or acceptable-use version references with the action being completed. Instant Work Office may preserve prior versions for audit, dispute, account, billing, and workflow-history purposes. Later use of the service applies the version in effect at the time of the later visit, account action, checkout action, proposal action, or protected workflow.

Refunds

Refund policy

Instant Work Office subscription access begins with the trial and billing terms shown during signup and checkout. Unless a separate written offer says otherwise, subscription fees may be reviewed for refund within 30 days after the relevant billing period begins. Refund requests may be reviewed for duplicate charges, billing errors, failed access caused by service-side issues, or other circumstances Instant Work Office chooses to review. Stripe, card networks, banks, and other payment providers may control payment timing, settlement, disputes, chargebacks, and payment-provider records. Refund approval does not waive other rights, obligations, audit records, or provider terms.

Cancellation

Cancellation policy

Users may cancel account access at any time with no advance notice through the available in-app account, billing, support, or checkout-management path provided for the account. A cancellation request should identify the account email, workspace, and requested cancellation action. Cancellation becomes effective when the request is confirmed through the online flow or support-confirmed path. Instant Work Office may keep a cancellation audit record that includes account identifier, timestamp, page path, request source, confirmation status, applicable policy version, and related billing or provider reference. Cancellation stops future access or billing according to the checkout and provider terms, but it does not automatically delete records that must be retained for audit history, payment history, tax/accounting support, security, legal compliance, or dispute context.

Dispute notice

Dispute notice process

Before filing a claim, the party raising a dispute must send written notice describing the issue, account or workflow involved, requested resolution, and contact information. The parties will have 30 days after receipt of the notice to attempt informal resolution. If the dispute is not resolved within that period, either party may pursue the applicable small-claims, arbitration, or court path allowed by these Terms. The dispute notice process does not prevent either party from seeking urgent relief for unauthorized access, misuse of the service, infringement, fraud, or security-related harm.

Arbitration

Arbitration agreement and class-action waiver

To the maximum extent allowed by law, disputes must first go through the written dispute notice process described in these Terms. If the dispute is not resolved informally, either party may require binding individual arbitration instead of court litigation, except for matters that may be brought in small-claims court, requests for injunctive relief involving misuse of the service, intellectual-property claims, unauthorized access, or claims that cannot legally be arbitrated. Disputes must be handled only on an individual basis. Class actions, class arbitration, representative actions, private-attorney-general actions, and consolidated proceedings are waived to the maximum extent allowed by law.

Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules. If AAA is unavailable or will not administer the dispute, the parties will use JAMS or another mutually agreed neutral arbitration provider. The arbitration may be conducted by video, phone, documents-only submission, or in the county where the user resides, unless the parties agree otherwise. Each party will pay its own attorney fees unless the law or arbitrator requires otherwise. Arbitration provider fees will be allocated under the provider's consumer rules, and Instant Work Office will pay any company-required fees. Small-claims court remains available where permitted.

Acceptable use

Acceptable Use Policy

Users may not use Instant Work Office to commit fraud, impersonate another person or business, evade payment obligations, publish unlawful or deceptive content, upload malware, harvest credentials, scrape service data, interfere with security controls, probe or attack infrastructure, send spam, misuse proposal or payment workflows, expose private tax/payment/customer data in public fields, violate another party's rights, or use the service for regulated activity without required authority, permits, licenses, consent, or professional review. Instant Work Office may restrict, suspend, remove, or preserve content and records when needed to protect users, customers, providers, security, legal compliance, billing integrity, or platform operations.

Customers

Customer Agreement

The Customer Agreement applies to account owners and workspace administrators who subscribe to or manage Instant Work Office access. Customers are responsible for account users, business records, public Business Homepage content, customer communications, payment settings, proposal content, contractor records, and compliance with laws that apply to their business. Instant Work Office provides operational software tools and workflow records; the customer remains responsible for business decisions, legal review, tax/accounting review, worker classification, customer promises, pricing, refunds, permits, insurance, licensing, and professional obligations. Business records, proposals, documents, payments, and audit events should be reviewed carefully before users send, publish, sign, accept, or complete a workflow.

Uploads and submissions

User content and third-party content

Users are responsible for public pages, Business Homepages, proposal content, customer-facing content, images, files, business records, comments, submissions, templates, software, data, and other material they upload, publish, send, or store through Instant Work Office.

Do not submit unlawful, defamatory, infringing, deceptive, spam, malware, impersonation, abusive, harmful, or unauthorized content. Do not upload content that exposes private information, payment secrets, protected tax data, or confidential business records unless the workflow is intended and authorized for that data.

User or third-party uploads may contain risk, including inaccurate information, unwanted files, malicious code, infringing materials, or content that violates another party's rights. Users must review and control the content they choose to rely on, send, publish, download, or share.

By submitting content, users grant Instant Work Office the limited permission needed to host, display, transmit, process, reproduce, store, secure, route, and otherwise operate that content for the service and requested workflows.

Service providers

Service Provider Terms

Service providers, contractors, vendors, and other third parties using an Instant Work Office workflow must provide accurate information, use only authorized access paths, and submit records only when they have authority to do so. Instant Work Office does not verify every license, permit, tax status, insurance status, work authorization, business qualification, or legal capacity of a service provider. Account owners are responsible for reviewing provider information and deciding whether a provider may perform work, receive payment, access records, or participate in a workflow.

Disclaimer

Marketplace Disclaimer

Instant Work Office is not a marketplace broker, employment agency, payroll provider, law firm, tax advisor, insurance provider, bank, payment processor, or guarantor of customer or service-provider performance. Business Homepages, proposal links, customer records, service records, and payment records support business workflows, but Instant Work Office does not guarantee job quality, customer payment, contractor performance, licensing, insurance, legal compliance, or business results.

Service limits

Professional-advice and service disclaimers

Instant Work Office does not provide legal, tax, payroll, accounting, immigration, insurance, licensing, or other professional advice. Workflows, templates, documentation, examples, payment records, proposal records, accounting-adjacent records, and support messages are provided for operational software use, not as a substitute for professional judgment.

Users operating U.S.-based businesses are responsible for complying with applicable federal, state, county, city, tax, labor, permit, licensing, insurance, consumer, employment, and industry requirements.

The site, workflows, documentation, software, hosted pages, payment views, proposal records, customer records, integrations, and services are provided as available and without guaranteed results. To the maximum extent allowed by law, Instant Work Office limits liability for site use, workflow use, third-party integrations, payment records, proposal records, customer records, service availability, data availability, indirect losses, consequential losses, or business decisions made from service outputs.

Cloud workflow actions may create account, proposal, payment, email, support, operational, or audit records. Those records help preserve security, workflow history, billing visibility, dispute context, and business continuity.

AI planning guidance

AI Business Planner and Web Research

The AI Business Planner may send the authorized Partner's approved business profile, Business Plan information, and question to Google Vertex AI and may use Google Search grounding. The Partner is responsible for reviewing any displayed sources and deciding whether an answer, estimate, comparison, or recommendation is appropriate for the Partner's business and circumstances.

AI and web-grounded results may be incomplete, inaccurate, outdated, or unsuitable. Pricing and market ranges are planning estimates, not guarantees, appraisals, legal advice, financial advice, accounting records, or verified business outcomes. The feature does not perform transactions, change operational records, or replace independent professional judgment.

Users must not submit customer information, payment or bank details, tax identifiers, passwords, credentials, private addresses, or other protected information through the AI Business Planner. Instant Work Office does not save questions or generated answers as chat history.

Payments

Payment Processor Terms Reference

Stripe and other payment providers may control checkout, card handling, subscriptions, settlement timing, disputes, refunds, chargebacks, verification, taxes, provider notices, and payment-provider records. By using checkout or payment workflows, users also agree to the applicable provider terms and privacy policies. Instant Work Office may display payment status and proposal-payment summaries for workflow visibility, but payment-provider records remain the controlling payment records.

Data processing

Data Processing Addendum

Where Instant Work Office processes personal information or business records on behalf of an account owner, the account owner determines what information is submitted, published, sent, stored, or processed through the workspace. Instant Work Office processes that information to provide hosting, authentication, backend workflow handling, support, security, audit history, payment workflow visibility, proposal workflow visibility, and related service operations. Users must not submit protected third-party information unless they have the authority, consent, and legal basis needed for that workflow.

Additional information about data collection, providers, security, retention, and privacy rights is available in the Privacy, Security, and Data Notice.

Site materials

Site content, licenses, and use limits

Instant Work Office names, logos, graphics, documentation, software, page layouts, hosted service content, workflow examples, and code examples are protected by copyright, trademark, contract, and other applicable rights. The public documentation location for this site is instantworkoffice.com/docs/....

Users may access site materials only for ordinary evaluation and use of Instant Work Office. Scraping, data mining, credential harvesting, bulk copying, unauthorized commercial reuse, or unauthorized extraction of site content, account data, Business Homepages, documentation, hosted materials, or service data is not allowed.

Copyright

DMCA policy

Copyright owners may submit a DMCA notice identifying the copyrighted work, the allegedly infringing material, the affected URL or workflow location, contact information, a good-faith statement, a statement made under penalty of perjury that the notice is accurate and authorized, and a physical or electronic signature. Users whose material is removed may submit a counter-notice where allowed by law. Counter-notices should identify the removed material, provide contact information, state under penalty of perjury that the material was removed by mistake or misidentification, consent to the required jurisdiction, and include a physical or electronic signature. Repeat infringing use may result in account restriction, content removal, or termination.

Electronic notices

Electronic communications and policy updates

By using Instant Work Office, users consent to electronic communications through email, in-app notices, posted notices, proposal links, workflow notices, account messages, support messages, and provider notices connected to requested workflows.

Instant Work Office may update site policies, documentation, workflows, features, notices, terms, and provider integrations. Continued use after an update means the updated terms and notices apply to later site visits, account access, and workflow use.

Legal notices

Legal entity, governing law, and venue

Instant Work Office is operated by Instant Work Office. Legal notices must be sent to instantworkoffice@gmail.com. No mailing address is published. These Terms are governed by the laws of Texas, without regard to conflict-of-law rules. Subject to the arbitration and small-claims provisions, the exclusive venue for permitted court proceedings is Dallas County, Texas.

Copyright, trademark, infringement, Business Homepage, website-hosting, uploaded-asset, or public-facing content complaints should include the affected URL or workflow, a description of the claimed issue, contact information, and enough detail for review through the support workflow or instantworkoffice@gmail.com.

Support, billing, privacy, accessibility, copyright, cancellation, refund, and dispute requests should be submitted through the in-app support workflow or instantworkoffice@gmail.com. Requests may create support and audit records that include account identifiers, request category, page path, workflow reference, timestamp, user-provided details, response status, and resolution history. Response targets may vary by request type, account status, provider dependency, legal review, and operational priority.